Frequently Asked Questions
We try to anticipate questions you might have about “CMT” and provide the answers here.
What geographical areas do you serve?
Carolina Mobile Transport services the following areas:
- New Hanover County
- Brunswick County
- Pender County
What our your hours of operation?
Our regular hours of operation are 7:30 am – 5:00 pm. If you have after hour needs please call the office for assistance.
What are my options for scheduling an appointment?
What are acceptable forms of payment?
Our payment options are: Cash – Local check – Debit/Credit Cards. Payment must be received prior to transport.
Can a Family Member Ride Along?
Yes, we allow for one family member, aide or caregiver to ride along during transport. Riders will be asked to ride in the front seat for safety and comfort during the transport.
How Many Belongings can I Bring during a Transport?
Patients may have two articles of belongings when they are being transported.
What is Your Weight Range?
Our Maximum weight capabilities are 325lbs at this time.
What Information is Needed to Schedule a Transport?
Dispatch will ask for patient’s demographics, pickup and destination addresses, time of appointment as well as any pertinent patient information.
I am with a Healthcare Facility and want to Contract with Carolina Mobile Transport?
We would be happy to discuss contracting with your facility. Please contact our Office at (910) 382-0344 with any questions you may have regarding contracting with your facility.